Shipping Policies

     

Delivery & Payment

• Delivering Worldwide
• Dispatch Time : 3 to 7 days max
• Delivery Time :
  1) Within India : 2-4 Days after dispatch depending on location. Free delivery on all prepaid orders.
  2) Outside India :
  A) Express Delivery : 5-10 Days after dispatch depending on your location.
  Shipping Charges : Above INR 25000 it is Free. INR 2000 for orders below INR 25000.
  B) Delivery via Postal Service : 12-20 Days after dispatch depending on your location.
  Shipping Charges : Above INR 12000 it is Free. INR 1000 for orders below INR 12000.
  Speak to our team on +919920444059 for any query.
  . All goods insured till it reaches your doorstep.
  . Delivered only through trusted courier partners
  . COD available with India. Additional INR 200 will be added for COD Orders.
  
  
  Note :
  
  For all domestic orders (within India) taxes and duties have already been included in the product price.
  
  For international orders : If any import duties and taxes are charged when the parcel reaches the destination country, it must be paid by the recipient. We cannot estimate the value of duties and have no control over these charges as customs policies vary from country to country. If you have questions related to custom charges please contact your local customs office.

Sometimes, delivery may take longer duration due to bad weather conditions, transportation delays, political disruptions or other unforeseen circumstances. In such cases, Joules by Radhika will not be held responsible for such delays. Be rest assured that our customer service team will do everything so as to ensure on time delivery of your parcel. You can always reach out to our customer service team on +91 9920 444059 or mail us on feedback@shopjbr.com for any query.

 

Joules by Radhika insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Joules by Radhika and transfer of responsibility in the same way.

 

Any import duties and taxes are charged when the parcel reaches the destination country, must be paid by the recipient. We cannot estimate the value of duties and have no control over these charges as customs policies vary from country to country. If you have questions related to custom charges please contact your local customs office. For all domestic orders (within India) taxes and duties have already been included in the product price.

 

Once your shipment is booked tracking details will be shared with you . Kindly check your message/ email for regular updates. If the tracking details sent do not provide sufficient information or if it shows message as ‘Contact Customer Care’ or anything else, please contact Courier customer care from their website, they will help you in delivery according to your convenience.

If you still have doubts, feel free to call us on Customer Care: +91 9920 444059 or write to us info@shopjbr.com.