Our Courier Partners

Shipping Charges

  • Free shipping within India on all prepaid orders.
  • For cod orders shipping charges will depend on location to be delivered. It is automatically calculated at the time of checkout.
  • For international shipping the delivery charges depends on country of purchase & will be calculated at checkout.

 

Estimated Delivery Time

Within India orders are dispatched in 3 to 5 working days through a trusted courier service. It takes about 1 -3 working days in transit to deliver the order depending on location. However, due to the current situation caused by the covid-19 pandemic, dispatches may get slightly delayed. International orders are dispatched in 3-5 working days. It takes about 7 -10 working days in transit to deliver the order depending on location. However, due to the current situation caused by the covid-19 pandemic, dispatches may get slightly delayed.

 

Kindly Note

Sometimes, delivery may take longer duration due to bad weather conditions, transportation delays, political disruptions or other unforeseen circumstances. In such cases, Joules by Radhika will not be held responsible for such delays. Be rest assured that our customer service team will do everything so as to ensure on time delivery of your parcel. You can always reach out to our customer service team on +91 9920 444059 or mail us on feedback@shopjbr.com for any query.

 

Insurance

Joules by Radhika insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Joules by Radhika and transfer of responsibility in the same way.

 

Taxes & Duties

Any import duties and taxes are charged when the parcel reaches the destination country, must be paid by the recipient. We cannot estimate the value of duties and have no control over these charges as customs policies vary from country to country. If you have questions related to custom charges please contact your local customs office. For all domestic orders (within India) taxes and duties have already been included in the product price.

 

Tracking Details

Once your shipment is booked tracking details will be shared with you . Kindly check your message/ email for regular updates. If the tracking details sent do not provide sufficient information or if it shows message as ‘Contact Customer Care’ or anything else, please contact Courier customer care from their website, they will help you in delivery according to your convenience.

If you still have doubts, feel free to call us on Customer Care: +91 9920 444059 or write to us info@shopjbr.com.